Case study

How to complete an eight-handed assignment remotely with Klaxoon

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Léa Ferrer
Malakoff Humanis, Communication Officer in Master 1 Social and HR Management at INSEEC

Coordinating as a team for school work is never an easy task! Léa Ferrer, a student at INSEEC in M1 Social and HR Management has experienced this for her work psychology assignment. With 4 students, a common project and a confinement, how to collaborate at a distance? Léa chose the Klaxoon Board to gather her classmates around a common support and brainstorm remotely. Discover how a simple Board saved Léa's assignment!

Léa Ferrer

From (non) phone collaboration to visual management

November 2020. Léa Ferrer is a communications officer in a work-study program at Malakoff Humanis and in a Master's degree program in Social and HR Management at INSEEC, when her psychology professor gives her students an assignment: to identify the links between work psychology and human resources functions. In groups of 4, the students had to answer 4 questions on the subject, through a file of about 15 pages.

All confined, Léa and her classmates are looking for the best way to work together. "We start by making phone calls in conference mode. We take notes individually, but the truth is, it doesn't really get us anywhere because no one is really sharing." Faced with this problem, Lea suggests changing the method and using Klaxoon.

As part of her work at Malakoff Humanis, she already uses Klaxoon tools, mainly to facilitate the use of digital tools by MH employees.

"The goal was to gain clarity and efficiency, that we could all see concretely what to work on together."

A whiteboard to co-construct the assignment

Lea builds her Board so that each participant can intervene and put forward their ideas. She determines a zone per question and establishes a color code so that the ideas are immediately categorized.

- In yellow, the cognitive biases
- In purple, the definition of bias
- In blue, concrete examples
- And in green, useful links

To place them, she draws a table. In this table, each column corresponds to a line of thought to be followed in order to answer the question of the assignment.

She does all of her setting up before sending the Board to the other participants, in order to create a unique and shared framework.

Léa and her classmates are finally ready to collaborate!

To answer the different questions, they form pairs, each of which thinks about one axis and puts forward their ideas, then exchanges the axes. Thanks to the board and the ideas that appear one by one on the different boards, everyone finds that group thinking is made easier. Each pair can present their ideas to the other team and challenge each other to come up with more.

"It's easier to challenge each other on simple ideas than on already written content. When we work together, we use Messenger to call each other and orally explain the ideas we put on the Board."

In parallel, the Board becomes the basis for writing the final deliverable, the famous dossier. And the icing on the cake, thanks to a few screenshots, it's very easy for them to show the progress of the project to their teacher so that he or she can also bounce ideas off of them or refer them to others.

In between work sessions, Lea goes over the board to organize the categories and make sure that the board structure is still relevant to their assignment. And in just a few sessions, it's ready.

Thanks to Board, collaboration is more efficient even from a distance
Lea is thrilled to have been able to use Board for her assignment. And so are her classmates. While she was the only one in her group to know the Klaxoon tools, including the Board, before this project, all the participants were able to appropriate it very quickly.

While distance and confinement made it very difficult for them to collaborate, the Klaxoon Board made up for it.

Thanks to the Klaxoon Board, we were able to directly confront our ideas and establish an exchange rather than having one person give his ideas.

Exchanges have been facilitated, their productivity and the quality of their ideas have increased. Léa estimates that she has divided her work time by 2, thanks to the use of Klaxoon.  And as a little bonus, as Lea herself explains, "We had a lot of fun".

For Lea, the benefits of Klaxoon lie in its ease of use. Thanks to the Board, she and her classmates could more easily :

move on to writing the case, using the ideas and charts on their Board. Everything is clear and visual.
assign tasks to each other, divide up the parts to be written and finally improve their collaboration.

"Each new idea made us bounce off another, and one thing led to another and we built the case, with ideas we hadn't thought of at first."

Despite the distance, thanks to Board, Léa transforms the brainstorming meetings of her assignment into iterative workshops, during which, the collective intelligence of her group revealed itself.

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